FAQ

Creating an account at TangoBet Casino takes just a few minutes. Click the 'Register' or 'Sign Up' button on our homepage, then complete the registration form with your personal details including name, date of birth, email address, and phone number. You'll need to create a username and secure password. Verify your identity by providing the required documentation (typically ID and proof of address) according to regulatory requirements. Once verified, make your first deposit using any of our payment methods including Visa, MasterCard, Skrill, Neteller, MuchBetter, PaySafeCard, or Bank Transfer. Your account will be immediately ready for play across our extensive game library featuring titles from NetEnt, Microgaming, Evolution Gaming, and many more providers.

TangoBet Casino offers a diverse range of secure payment options to accommodate players worldwide. For deposits, you can use major credit/debit cards (Visa and MasterCard), e-wallets (Skrill, Neteller, and MuchBetter), prepaid options like PaySafeCard, or traditional Bank Transfers. All deposits are processed instantly, allowing you to play immediately. For withdrawals, we support the same methods except PaySafeCard. Withdrawal processing times vary by method: e-wallets typically process within 24 hours, card payments within 1-3 business days, and bank transfers within 3-5 business days. We accept transactions in EUR, GBP, and USD currencies. All financial transactions are protected with advanced encryption technology to ensure your banking details remain completely secure.

TangoBet Casino offers new players a generous welcome bonus of 100% up to £/$/€200 plus 100 Free Spins on your first deposit. To claim this offer, simply register a new account, navigate to the cashier section, and make a qualifying deposit (minimum £20). The bonus will be automatically credited to your account - no bonus code required. The bonus funds come with a standard wagering requirement that must be completed before any winnings can be withdrawn. Free spins are typically allocated in batches over several days and are valid on selected slots only. Remember that different games contribute differently toward wagering requirements, with slots generally contributing 100%. Always review the full terms and conditions before claiming any bonus to understand the specific wagering requirements, game restrictions, and time limitations.

Withdrawing your winnings from TangoBet Casino is straightforward. First, log into your account and navigate to the Cashier or Banking section. Select 'Withdraw' and choose your preferred payment method from the available options (Visa, MasterCard, Skrill, Neteller, MuchBetter, or Bank Transfer). Enter the amount you wish to withdraw (minimum withdrawal amounts vary by method) and confirm the transaction. Before your first withdrawal, you'll need to complete our verification process by submitting identification documents if you haven't already done so. This is a one-time requirement to ensure security and comply with regulatory standards. Withdrawal processing times vary by method, with e-wallets being fastest (typically within 24 hours) while card payments and bank transfers may take 1-5 business days. Note that all withdrawals are subject to a pending period of 24-48 hours during which you can cancel the request if needed.

Yes, TangoBet Casino operates under a full gambling license from a reputable regulatory authority. This license ensures that we adhere to strict standards regarding fair gaming, player protection, and responsible gambling practices. Our platform employs advanced SSL encryption technology to protect all personal and financial data transmitted between your device and our servers. All games on our platform are powered by certified Random Number Generators (RNGs) that undergo regular testing by independent auditing organizations to verify fairness and truly random outcomes. We implement robust data protection measures that comply with international privacy regulations. Additionally, we offer various responsible gambling tools including deposit limits, reality checks, self-assessment tests, and self-exclusion options. Our commitment to security and fair play is unwavering, giving you peace of mind while enjoying our gaming experience.

TangoBet Casino offers multiple channels to reach our dedicated support team. Our live chat service is available directly on the website, providing immediate assistance for urgent queries. This is typically the fastest way to get help and is available extended hours. For less time-sensitive matters, you can email us at support@tangobet.co.uk, and our team will respond within 24 hours with a detailed solution. Our support team is trained to handle inquiries regarding account management, bonuses, deposits and withdrawals, technical issues, and responsible gambling. All support is offered in English, with agents knowledgeable about our full range of games from providers like Evolution Gaming, NetEnt, and Pragmatic Play. Before contacting support, you might want to check this FAQ section as many common questions are already answered here, potentially saving you time.